Privacy Policy
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit our website.
Personal data includes all data that can be used to personally identify you. Detailed information on data protection can be found in the full privacy policy listed below this summary.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the website's legal notice (Impressum).
How do we collect your data?
Some of your data is collected when you provide it to us - for example, by entering it into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This includes primarily technical data (e.g., browser type, operating system, time of access). This data is collected automatically as soon as you access our website.
What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this and other questions about data protection, you can contact us at any time using the address provided in the legal notice.
You also have the right to file a complaint with the competent supervisory authority.
Analytics tools and third-party tools
Your browsing behavior may be analyzed when visiting our website. This is usually done anonymously; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the privacy policy below.
We will inform you about your options for objecting in this privacy policy.
2. General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified.
This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.
We note that data transmission over the internet (e.g., when communicating by email) may have security gaps. Complete protection of the data from access by third parties is not possible.
Controllers
Ruth Bosse,
Managing Director, Ark Software GmbH E-Mail: ruth@ark-climate.de
Alex Labonne Data Protection Officer,
Ark Software GmbH Mail: alex.labonne@ark-climate.de
Withdrawal of Your Consent to Data Processing
Viele Datenverarbeitungsvorgänge sind nur mit Ihrer ausdrücklichen Einwilligung möglich. Sie können eine bereits erteilte Einwilligung jederzeit widerrufen. Dazu reicht eine formlose Mitteilung per E-Mail an uns. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Datenverarbeitung bleibt vom Widerruf unberührt.
Right to Data Portability
You have the right to receive data that we process based on your consent or in fulfillment of a contract in a common, machine-readable format.
If you request the direct transfer of the data to another controller, this will only occur to the extent that it is technically feasible.
TLS/SSL Encryption
To protect user data transmitted through our online services, we use TLS/SSL encryption.
Secure Sockets Layer (SSL) is the standard technology for securing internet connections by encrypting data between a website or app and a browser (or between two servers).
Transport Layer Security (TLS) is an updated and more secure version of SSL.
“HTTPS” in the URL indicates that a website is protected by an SSL/TLS certificate.
Access, Blocking, Deletion
Within the scope of applicable legal provisions, you have the right at any time to receive free information about your stored personal data, their origin and recipients, and the purpose of the data processing. You also have a right to rectification, blocking, or deletion of these data. For this and other questions regarding personal data, you can contact us at any time using the address given in the legal notice.
3. Data Collection on Our Website
Plugins and Embedded Features/Content
This website may incorporate functional and content elements obtained from third-party servers (“third-party providers”).
These may include graphics, videos, or social media posts (collectively referred to as “content”). Embedding such content always requires that these third-party providers process your IP address, as the content cannot be sent to your browser without it.
Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. These can be used to analyze visitor traffic on this website. Such pseudonymized information may also be stored in cookies on your device. This can include technical data such as browser type, operating system, referring websites, visit time, and other usage information, and may be combined with data from other sources.
Legal Basis Information:
If the website asks for your consent to use third-party content, the legal basis for processing is that consent. Otherwise, data processing is based on our legitimate interest in providing an appealing online offering per Article 6 GDPR.
Collected data may include:
Usage data (e.g., visited pages, interests, access times)
Meta/communication data (e.g., device info, IP addresses)
Content data (e.g., form entries, images, videos)
Server-Log-Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
Browser type and version
Operating system used
Referrer URL
Hostname of the accessing device
Time of the server request
IP address
This data is not merged with other data sources. The basis for processing is Art. 6(1)(f) GDPR, which allows data processing to fulfill a contract or pre-contractual measures.
YouTube
To embed and display video content, this website may use plugins from YouTube.
Provider: YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
If you're logged into your YouTube account, YouTube may associate your browsing behavior directly with your personal profile. You can prevent this by logging out first.
For more information on how YouTube handles user data, see their privacy policy:
https://www.google.de/intl/de/policies/privacy
Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout
4. Analyse Tools
Cookies
Our website uses cookies in part. Cookies do not harm your computer and do not contain viruses.
They serve to make our services more user-friendly, effective, and secure. Cookies are small text files stored on your device and saved by your browser.
Most of the cookies we use are "session cookies." They are automatically deleted after your visit. Other cookies remain stored until you delete them. These cookies allow us to recognize your browser upon your next visit.
You can configure your browser to:
Inform you about cookie use
Allow cookies only in individual cases
Exclude cookies for certain situations or in general
Automatically delete cookies when closing the browser
Disabling cookies may limit the functionality of this website.
Cookies necessary for electronic communications or for features you request (e.g., shopping cart functionality) are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically correct and optimized provision of services.
Other cookies (e.g., for analyzing browsing behavior) are addressed separately in this privacy policy.
PostHog
We use PostHog to understand how our users interact with the website.
PostHog is GDPR-compliant and hosted on servers in Frankfurt, Germany. All user data is anonymized.
For more information on how PostHog handles personal data, see:
https://posthog.com/docs/privacy/gdpr-compliance.
5. Changes to This Privacy Policy
Changes to this Privacy Policy
We reserve the right to update this privacy policy at any time with effect for the future.
The most current version is always available on this page.
6. Questions and Comments
If you have any questions or comments regarding this privacy policy, feel free to contact us at: hello@ark-climate.de